QQI Accreditation 


Total Focus is a QQI (Quality Qualification Ireland) recognised centre. This is a nationally awarded certification. Total Focus runs the following QQI training programmes: 

Level 6: Facilitation Train the Trainer and Leadership 

Level 5 Business Administration, Customer Service, Communications, Conflict Resolution and Start-your-own-Business 

Level 4 Retail Sales Techniques, Reception Skills, Communication and Personal Effectiveness

Contact Total Focus for more details  

QQI Level 6


QQI Level 5

Customer Service 

Conflict Resolution 



QQI Level 4 

Reception skills

Retail Sales Techniques

Communication (L4)