Customer Service & Care

Dates – all Mondays 

Monday 03rd Sept 2018

Monday 10th Sept 2018 

Monday 17th Sept 2018 

Monday 24th Sept 20018

Monday 01st Oct 2018

Your Investment €350.00

€100.00 secured you a place on this course.  Please contact Total Focus for deposit details. The remaining payments are made directly in the bank or by cheque / postal order

As part of Total Focus’s unique new blended learning approach, you the learner have the opportunity to access additional information from our website.  During this training programme, you will be asked to avail of directed learning for approx. 2 hours prior to each of the face-to-face training days.

For a detailed overview of all course content, dates and outline of the necessary assignments for QQI accreditation.

Please note that this programme can be delivered ‘in-house’ and tailored to the needs of your organisation. Contact Total Focus for a quotation. 

If you wish to pay €350.00 by PayPal (electronic payment) please do so here

                                                                                                                        
                                                                                   

To find out more… 

Further information available complete the enquiry form on the contact page and Total Focus will be delighted to contact you…

Facilitation Skills

Leadership Skills

 

Training Delivery and Evaluation

QQI Level 5

Customer Service & Care

 

Communications Level 5

 

Conflict Resolution

 

Start your own Business

 

Business Administration Skills

 

QQI Level 4

Personal Effectiveness

 

Retail Sales Techniques

 

Communication Skills

 

Reception Skills

Facilitation Skills

Leadership Skills

 

Training Delivery and Evaluation

QQI Level 5

Customer Service & Care

 

Communications Level 5

 

Conflict Resolution

 

Start your own Business

 

Business Administration Skills

 

QQI Level 4

Personal Effectiveness

 

Retail Sales Techniques

 

Communication Skills

 

Reception Skills

Find out more in the links below