General Workshops

These workshops are listed in alphabetical order rather than in order of importance 

Total Focus can write a workshop on your behalf 

Aim of this workshop

Candidates understand the importance of professional communication skills and the impact of excellent communication in both an internal & external communication process.

Learning objectives include

• Communicating for your success
• Examining communications skills both verbal & non- verbal
• Identify your levels of listening to improve your listening skills.
• Responsibilities and accountability as an individual for your communication.
• Formal & informal communications
• Focusing on empathy (rather than sympathy) as a communication tool
• Your own plan to improve your communication skills both professionally and personally.

Aims of the workshop

To assist participants to use emotional intelligence in the day to day running of their work and businesses.

Learning objectives include 

• Defining emotional intelligence (EQ / EI)
• Understanding the four pillars of emotional intelligence (1) self-awareness (2) self-management (3) social awareness (4) relationship management
• Insight into our amazing brains
• Comprehending how emotional intelligence affects your interaction with others including colleagues & customers.
• Leading team with emotional intelligence for team & organisational success

Aim of the Workshop

To equip attendees to deal with challenging situations and people in the workplace in an appropriate manner.

Learning objectives include:

• Recognising (and preventing) difficult situations happening in the workplace
• Understanding what drives other peoples’ behaviour and your own.
• Learning to listen and prevent our own biases and behaviours from accelerating others’ situations & behaviours.
• Discovering how to deal with feedback / criticism from others.
• Putting issues into perspective to achieve excellent outcomes.
• Preparing & executing feedback to deal with difficult situations and people we have difficulty with.
• Challenging situations and behaviours converting into conflict situation – how do you and other deal with conflict as these effects the outcomes of the challenging situations and behaviours.

Aim of this workshop

Participants can understand personal effective both in their professional and private lives. Having set their goals, how to achieve them and the role of self-responsibility in this achievement.

Learning objectives include

What is personal effectiveness?

Personal effectiveness through life coaching!

How do I set goals?

SMART goals

Overcoming self-sabotage recognising your inner critic /gremlin

What are YOUR core values? What makes you tick… Why are these values important?

What is a belief?  What are your beliefs? Can some of your beliefs limit you?

What are we afraid of?

Personal responsibility

Self – responsibility and the BSE T- shirt