Assertiveness 

Suggested content:

1/2 day workshop 

  • What is assertiveness?
  • your communication style – assertive, aggressive and non-aggressive (passive aggressive)
  • Understand yourself and why you behave in a certain manner
  • How to say NO without offending others and /or putting yourself under an obligation
  • Using confident body language / tone of voice and other tips
  • Characteristics of being assertive
  • Practising your new assertive behaviour
  • Planning your behaviour in both your personal and professional life

Plus as a full day workshop 

  • Improve your assertiveness by understanding confrontation and challenges (understanding self and others)
  • Combating the fear of assertiveness
  • Your charter of rights – what is this and what does it mean?
  • I statements
  • Powerful words
  • Have the confidence to challenge and push back, and ask for what you want without damaging relationships you have with others

 

 

 

 

 

 

 Delivered in-house at your convenience, you decide the date  and the time

Contact Total Focus for a quote

All workshops are interactive with trainer presentation, training exercises, skills practice and role play, group discussion, feedback and evaluation

 

Takeaway; A toolbox of practical strategies for improving your assertiveness 

As part of Total Focus’s unique new blended learning approach, some pre-work may be required.  This gives you the opportunity to use this pre-learning throughout the workshop. Total Focus is happy to issue certificates of attendance for participants.

Complete the enquiry form on the contact us page and Total Focus will be delighted to contact you